Course Outline

This course outline is subject to change and may be adapted based on industry trends and best practice

Overview of trucking industry

North American geography & time zones

Decoding the trucking language

Types of tractors, trailers & equipment

Types of shipments and freight

Legal weight limits

Roles and responsibilities of a truck dispatcher and freight broker

Introduction to North American Truck Dispatch

Dispatching Basics

Dispatch Software and Technology

Route Planning and Optimization

Load Management and Freight Matching

Managing Driver Assignments and Communication

Compliance and Regulatory Considerations

Safety and Risk Management

Dispatching Challenges and Problem-Solving

Dispatching for Success