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Course Outline

This course outline is subject to change and may be adapted based on industry trends and best practice


Overview of trucking industry

North American geography & time zones

Decoding the trucking language

Types of tractors, trailers & equipment

Types of shipments and freight

Legal weight limits

Roles and responsibilities of a truck dispatcher and freight broker

Introduction to North American Truck Dispatch

Dispatching Basics


Dispatch Software and Technology


Route Planning and Optimization


Load Management and Freight Matching


Managing Driver Assignments and Communication


Compliance and Regulatory Considerations


Safety and Risk Management


Dispatching Challenges and Problem-Solving


Dispatching for Success

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